Showing posts with label property management. Show all posts
Showing posts with label property management. Show all posts

Friday, February 2, 2018

CAM Reconciliation Time!

Now that all budgets have been finalized and prior year financials are complete, it's time to work on Common Area Maintenance reconciliation. Most commercial lease agreements allow for a yearly reconciliation of all common area maintenance costs. Without a knowledgeable property manager skilled in this particular task, it can surely be daunting to take on as a property owner. 

Here are 6 tips from the Real Estate Drill Down

Image result for ACCOUNTING PICTURES


1. Have all the CAM Costs been captured or received?

Be sure to verify all payments have been made and invoices have been received for all expenses related to CAM costs. Sometimes we cannot avoid the one or two invoices that slip through the cracks within the year. Follow up with the vendors to ensure the payment was accounted for and make sure your financial reporting reflects.

2.  Have the non-recoverable expenses been separated from CAM?

Once your financials are complete and accurate, you must be for sure all expenses are true CAM cost and not landlord expenses. In most cases, the leasing agreement will specifically define what is included in CAM for each tenant. The best situation is where the form lease used by the landlord clearly defines CAM and other costs to be included in the formula. If not otherwise directed by the lease provisions, did the repair/activity benefit all the tenants as part of maintenance OR is it a situation where the landlord unilaterally decided to make changes to the property that benefit a particular tenant or constitute deferred maintenance (i.e. replacement of 20-year old common roof or additional amenities requested by one tenant).

3. Have you made the proper calculations?

The next big task is to correctly determine the amount of costs and the percentage allocation to each tenant based on their rented % of Gross Leasable Area (GLA) – or other formula if the lease requires a different approach.  Beyond checking and re-checking the pure math, a quick review of the proper percentages owed by all tenants is critical to this process.  An hour reviewing and confirming these figures can pay off in time spent and $$ disputes at a future time. Also, use this time to complete your estimated CAM for the current year. 

Helpful tip: make sure the proper GLA is calculated – especially if there has been a change in the center, park or building during the past year. 

4. Have payments been made or credits noted?

Did the tenant pay too little based on the past year’s monthly CAM estimates?  If so, notice and request for payment of the deficiency should be sent out sooner rather than later.  Did the tenant overpay the estimated CAM charges?  If so, properly credit tenants with the overage or refund the amount to the tenants. If done in the right amount of time, the notices can be sent with the monthly rent statement.

5. Have all the deadlines been met?

Experience shows that often dates are overlooked. The date for submission of CAM reconciliations should be clearly defined and complied with according to the lease agreement. The results for missing the deadline can be costly. Make sure your CAM reconciliation notices are in the mail in a sufficient amount of time for the tenant to receive them prior to any deadlines.

6. Audit Rights invoked?

Most large retail, industrial and office tenants will reserve the right to inspect, review or even require an audit of landlord’s CAM reconciliation reports in their leases.  If invoked, this will require owners  to maintain sufficient records of costs, calculations and allocations, as well as allow tenants to view overall operations related to the property. A solid plan of record keeping is the best protection against any extended disputes between the parties here.

Tip: Beat tenants to the punch by providing this information in a document included with their CAM reconciliation notices as backup to prevent any potential disputes.

Let Benchmark complete your cam reconciliations for you. We complete all of the accounting, notices, and even provide the estimated cost for the current year expected expenses for all of our clients. BAS can do the same for you!


Thursday, November 30, 2017

Benchmark Can Assist with Value-Add to your Investments!

At Benchmark, we partner with our owners to aid in adding value to their properties. We take our owner's objective and make sound recommendations that will overall provide a high return on investment. Here are a few tips from Fortune Builders on "How To Increase The Value Of Your Commercial Real Estate Property".


by Than Merrill | @ThanMerrill


 Key Takeaways
  • Increasing the value of your commercial real estate property has more to do with the sum of all parts than a single idea.
  • The true value of a commercial real estate investment isn’t based on what valuation sites tell us, but rather what the next tenant is willing to pay.
  • Not every groundbreaking idea will add value to your property, and not every idea needs to be groundbreaking to add value.

Commercial real estate property value isn’t relegated solely to what online valuation sites suggest or comparables deem. While both are important indicators, there is perhaps an even more important variable to consider when the time comes to value your own commercial property investment: how much the next tenant is willing to pay. If for nothing else, even the best commercial real estate properties are only going to be worth as much as prospective tenants are willing to pay. It’s a sad truth, but a reality nonetheless: your commercial real estate property is only worth as much as the rent your tenants are willing to pay. How much they are willing to pay, however, is up to you.

Landlords can exercise many options to increase the value of their properties. And, as far as I am aware, the best way to do so is to increase demand. According to supply and demand, one of the most basic tenets of economics, value shares a direct correlation with demand. In other words, if you can increase the demand for your commercial real estate property, it stands to reason you can also increase its value.

With that in mind, it’s in your best interest as a commercial real estate property owner to offer the tenants what they want. At the very least, it’s those landlords that can increase demand that stand to do the same for their asking price. So if you want to increase demand, may I recommend the following?

Increase Demand For Your Commercial Real Estate Property

Commercial real estate investor

It’s safe to assume that increased demand will translate into a more valuable commercial real estate property, but I digress. Demand isn’t going to simply appear out of thin air, nor should you expect it to. Instead, demand is the result of hard work, due diligence, and acute attention to detail.
You must get to know your target audience and predict their needs if you ever hope to stand a chance at increasing the demand of your own property. Fortunately for our sake, however, most tenants want the same things, and commercial tenants are no different. If you offer the following “amenities” at your commercial real estate property, you could find that demand is your greatest ally in increasing your property’s value:

1. Sub-Meter Utilities
Paying for utilities (gas, waste, water and electric) is nothing less than a familiar expense to the average tenant, and rightfully so. It only makes sense that the person using said utilities should be held responsible for the cost that ensues. Most tenants have come to expect as much. It’s worth noting, however, that while tenants are usually more than willing to pay their fair share of the utility bill, none are going to be happy paying a penny more.

It stands to reason that the tenants in your commercial real estate property will appreciate sub-metered utilities. As the name would lead you to believe, utility sub-metering awards landlords the option of billing tenants individually for their utility usage. In other words, sub-metering will complement each unit in your commercial real estate property with their own water meters, gas meters, and electricity meters. As a result, each tenant will be expected to pay for the utilities they used — no more, no less.

Sub-metering is coveted by prospective tenants, especially when you consider the alternative: dividing the cumulative utility bill between tenants. And therein lies the true value of adding individual meters to each unit of your commercial real estate property. Prospective tenants will appreciate the idea of managing their own utilities, and not the entire building’s. Their appreciation alone will go a long way in adding value to your property, as it could very easily help your property rent for more money and faster.

There isn’t a tenant out there excited about the prospects of splitting their utility bill with a complete stranger, nor should there be. So it may be in your best interest to meet their expectations. In doing so, you could find that you limit your exposure to vacancies and increase the odds of making more money per unit.

2. Introduce Energy Efficient Lighting

While it may not pay off your mortgage anytime soon, one of the easiest ways to add value to a commercial real estate property is to introduce energy efficient lighting to the building’s infrastructure. The right light bulbs can simultaneously save energy and significantly reduce maintenance costs.

I maintain that the use of LED bulbs is the single, easiest way to add both tangible and intangible value to any commercial real estate property. For starters, renters today are more conscious of their carbon footprint than ever before. The average renter will, therefore, appreciate the eco-friendly environment facilitated by your commercial property. That said, their appreciation can’t be underestimated, as it goes a long way in generating demand. After all, what is a great commercial real estate property, if not for one that tenants will swoon over? There is no doubt about it: demand can make or break the value of a property. And if all you need to do is add a few LED bulbs to peek interest, I guarantee it’s well worth the cost.

In addition to making your property more attractive to tenants, LED lighting will also save your tenants from higher energy bills. Not only will they save a considerable amount of energy, but their operating costs are far less than the of your standard fluorescent bulb. What’s more, their longevity will also save landlords money in the long-run. It stands to reason that maintenance costs will be reduced, as LED bulbs can last as long as 25 years. That means you won’t have to hire a maintenance person multiple times a year to change bulbs.

3. Make Parking Easier

Though overlooked more than I would care to admit, few amenities are more integral to the value of a commercial real estate property than parking. As something we all take for granted, parking is something we don’t necessarily appreciate until it’s gone. If for nothing else, a commercial real estate property with parking is to be expected. Conversely, those without access to parking can greatly reduce their chances of realizing a higher valuation. You are only hurting your chances of finding tenants if you don’t offer parking. As a result, you could see the value of your property drop.
Not only does your commercial real estate property need access to parking, it needs access to convenient parking. If your property already has access to convenient parking, you are ahead of the curve. If, however, parking is void from your commercial premises, it may be in your best interest to rectify the transgression.

Consider adding parking wherever possible. Whether it’s the addition of a few street spots or a small parking lot, a little good will can go a long way. At the very least, neglecting to provide parking can detract from your commercial property value just as easily as having a few spots can add to it.

The Whole Is Greater Than The Sum Of All Its Parts

Adding value to a commercial real estate property doesn’t have to depend on the addition of a paradigm shifting idea. Instead, consider adding to the value of your investment property through little changes, here and there. It’s true what they say: the whole really is greater than the sum of all its parts. All it takes to increase the value of your property is a lot of little ideas, not unlike those I touched on above.


Wednesday, July 19, 2017

Benchmark Asset Services' Property Manager Named Recipient of IREM's "30 Under 30"

CBC Benchmark's affiliate, Benchmark Asset Services, LLC, is proud to announce that our Property Manager, Jasmyn Sylvester (Santiago), has been selected as one of the 30 under 30 recipients for the Institute of Real Estate Management. 

The IREM 30 under 30 Program highlights 30 of the next generation of industry leaders who have made significant impacts in their career and community. Jasmyn will be featured in the July/ August edition of the JPM. Check out more on the IREM website. 

Wednesday, August 10, 2016

FULL Service Property Management with Benchmark Asset Services, LLC

Top 5 Benefits of Property Management with Benchmark

1.      Benchmark Asset Services, LLC can offer maximum value through our property management at a minimal cost to the Owner:
  •  Industry average PM fees= 4%-6% of rents or less, depending upon economies of scale (negotiable)
  •  Owner’s estimated share of monthly PM fees, based on vacant SF only = minimal costs.
1560 Wells Rd.- Shoppes of Wells Rd.
Orange Park, FL
2. Our local proximity to the Jacksonville/ St. Augustine areas allow for us to be responsive and hands on with regard to tenants’ needs. We pride ourselves in the ability to meet face-to-face with tenants and local vendors to better facilitate tenant relations and maintenance management.
  • We have established great relationships with local vendors that will provide the best pricing  for quality services.

 3. We offer FULL Service Property Management.

  • Lease Abstracting  (Ex: We have discovered $50,000 in Landlord savings identified through lease abstractions)
  • Accounts Payable/Receivable
  • Monthly/Annual Reporting
  • Rent Collections/ Delinquency/ Evictions
  • Tenant Relations/ Tenant Retention
  • CAM Reconciliations
  • Maintenance Management/Inspections
  • Construction Oversight

4. Benchmark Asset Services, LLC is an affiliate of Coldwell Banker Commercial which allows us access to in-house brokerage and leasing.

  • This allows us to have the upper hand when it comes to market expertise and finding quality tenants for our properties.
  • Quality tenants equals increased revenue long-term.


155 Hampton Point Dr.
St. Augustine, FL
5. Most importantly, Benchmark will help maximize the profitability of our owners’ time and money. As the property management company, we handle all day-to-day operations of our properties.
  • Our owners now have more time to devote to identifying further investments or focus on individual personal interests.
  • We offer peace of mind to our clients and reassurance that our owners are getting the best return on their investments.